Robyn gets asked this question a lot. Though we know that Nike and Coca Cola are brands, few people actually know what a brand is. To answer this, Robyn likes to use Most...
We’re back this week with Robyn Sayles of Launching Your Success to talk more about branding. On today’s docket: Do I need a personal brand? The short answer? Yes. In...
Welcome to in the Trenches MBA! Today we’re gonna talk about how to develop and design a new logo for your new business or for your new venture and to get what you...
A successful and productive joint venture is like a perfect marriage….it takes a lot of work and communication but it can be done, and when it works it is a beautiful thing!
There are many ways to exceed expectations, and the A to Z list above includes just a few examples. Be the best at what you do, and above all focus on extreme customer service. Remember when your mom used to say to treat people the way you would want to be treated? Really that’s the bottom line. Competence, diligence, hard work, integrity… the traits you possess that enabled you to be a successful entrepreneur, and why you can easily shred the competition today.
Actually the title above simply suggests that if you really don’t want to know the truth, then don’t ask the question! If you are a business owner, however, you can’t bury your head in the sand. You better want to know if your customers are satisfied, if they would come to you again, and if there are things you could have done better. The best and most consistent way of achieving this goal is through customer reviews.
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