100 Days to Superior Customer Service Online
April 8 @ 9:00 am - 11:00 am EDT$47
I Have a question for you...
Are You Ready to WOW your customers, keep them coming back, and referring all their friends?
What is the one thing that makes customers spend more money, try new offerings, and be more likely to refer their friends?
And what is the one thing that only 1% of customers feel like companies get right?
It's customer service: your process for nurturing a new customer so that they stay your customer for longer and bring in more qualified leads and referrals.
You probably do have a process for this, but do you execute it 100% perfectly, with every customer? Or do things sometimes fall through the cracks? Do you feel like your process could be better, but you just don't have the time?
With an improved customer service process, you can:
- Provide important and useful information to your new customers, increasing their satisfaction with your product or service
- Have a system for keeping in touch and nurturing your new customers
- Build an upsell and downsell process to increase the value of each customer
- "Make" your customers refer others to you at any point, on autopilot
- Collect reviews and testimonials to help you grow your business
- … and do all this with an automated, pre-planned system, that doesn't require any additional time or effort from you!
We can guarantee that your competition doesn't have a system like this. Come learn how you can get an upper hand on keeping your customers happy and coming back for more!
Date & Time
Zoom Link will Follow with Registration
Lunch and Beverage
We Will Cover
Why Customer Service Is Important
Statistics suggest that fewer than 1% of customers get the kind of exceptional service that makes them want to refer.
Customer Loyalty is Key
Loyal customers are more likely to purchase again, refer, and try new offerings.
Most of your competitors don't have a system like this. Gain the upper hand on keeping your customers happy and coming back for more!
The 4 Easy Steps
Break down the process into 4 easy steps that you can follow to create your own superior customer service process.
Hands On Help Work Session
This is a GSD workshop which means that you are going to show up planning on taking the deliverables home with you THAT DAY! Bring your computer and show up ready to GET STUFF DONE!
You're Kidding........ I Can Do That?
You are going to walk away with a complete system that can help you maintain and nurture your customers, increase your business income, and generate tons of referrals. All without any extra effort once your system is built!
What They’re Saying?
I’ve been working with a client on automation of their business and sales funnels. He said (in reference to one of his staff members), “How come she gets the training wheels and I get the motorcycle?” We all laughed at him. I said, “Because her project is on our current scope of work and on a deadline. Yours, my dear, is not. You have to wait in line. You may be the boss, but you set the schedule.” Days like this are what I do this for!
My Clone Solution has the skills to automate our business with systems and tools that can be easily implemented.
It has been a pleasure working with Brook, for over 6 years on various office and internal practices. She is a great spirit and has so many excellent ideas. I would highly recommend Brook for anyone looking for help in numerous aspects of your overall operation workflow or other type requirements.
Brook Borop of My Clone Solution has always been smart, thorough and a pleasure to deal with. She has always been efficient and timely and very complete when explaining things regarding online uses that can be very detailed and complicated. I would highly recommend Brook always and continue to use her in our business!
Brook Borup pulls everything together for me! She takes my ideas from a whiteboard and creates the programs, processes and follow-up, to make them work. Her ability to find the right resources to complete the project, or just do it herself is amazing.
Brook Borup is the rock in my pond of lilies. Her work to hold together the scattered genius of people like me has been a life saver, as I grow my business. I am so happy that I discovered her work and recommend her highly. If you want someone who can easily capture your essence and transfer that into action-based activity…and basically, for anything you don’t want to do, that you know needs to be done in your business…Brook is your girl!!!
Brook is a multi-talented business development Sherpa! I like the fact that she has surrounded herself with top talent and her GSD program is a great resource to connect with valuable professionals who are real players in their industries. I have found her services to be a huge time saver, quality work and fair and square price points as well. I was referred by a business associate and a year later she is my go-to helper and guide.
Brook is absolutely amazing! As a small business owner, sometimes we wear many hats. Brook met with me and helped me organize my marketing materials, created tools and solutions that streamlined some of my administrative processes, and provided valuable direction and suggestions as my business continues to grow. If you haven’t tapped into Brook and her team yet for assistance, I highly recommend you do! She is fantastic and you will be very pleased with the results!
Brook has helped me streamline my business by taking care of some of the technical aspects that…sure I could learn to do…but don’t have the time or inclination. She’s quick, thorough and never laughs at my ignorance of the technology. She’s saved me. And she’s fun too! Highly recommend her for what you need to get your business running smoother!
Hi, I’m Barry Presley and I just attended Brook’s GSD workshop and I have to say it was so incredible. I’ve been to a lot of workshops and this was a working Hands-On Workshop about LinkedIn. My LinkedIn profile will never be the same and I’m so excited to learn all the messaging capabilities that have just intimidated me over the years. It was the coolest thing and everybody should do it. Thanks so much.
Working with Brook was a great pleasure. She is very knowledgeable, thorough, a great team player, deadline oriented & truly makes the task seem easy. Hiring her to assist w/ this year’s conference App was the best decision I could have made – worry-free. I certainly will be working with her again on future projects.
Brook and her “clones” are very knowledgeable when it comes to time-saving methods to automate your marketing and operational functions that will increase your productivity and give you more time to do what you do best! Go on vacation…
She is a great presenter and speaker too.
You’re a Funnel Angel! Thank you.
When I came to Brook, I had no idea how to my message out to clients. Brook has been an instant help for me and my business. She’s very helpful, caring, and really enjoys what she does. Seeing the impact Brook is already making on my business gets me very excited to do more work with her. Brook is definitely full of knowledge and knows how to get it done!
As a meeting planner, I’ve had the pleasure of working with Brook on several projects and each time she has come thru for me which made my job easier. With the high demands from clients, Brook has become an extension of my team and has added value to my services for my clients. Brook is an expert with many office applications and she specialises in marketing. If you are a new business owner that cannot afford to hire full-time staff, My Clone Solution can help take some of the stress and load off of you as a business owner.
My name is Bob Ong. I run an online digital marketing company called Need SEO and I’ve known Brook for years. I have to tell you something if you don’t have Brook in your life. Okay, then you’re making a big mistake in any kind of business that you run today. Digital, online, offline, it doesn’t really matter. I will tell you one thing. She’s the greatest resource and source of knowledge and benefits as far as saving me time, effort, money and the ability to ask any question on planet Earth that I have involving my business and how we can develop and continue to grow. Brook’s always my resource. So fantastic. Great event today, great seminar. I’m hoping that we can go on the cruise as well.
My Clone and Brook have helped us map information we were already collecting, into a more useful mechanism for communicating with clients and contacts. We appreciate her thoughtful and creative solutions.
Brook is a wiz when it comes to applications of tools that help make your business run smoothly and efficiently. She is amazing, trustworthy, organized and effective. Brook and My Clone Solution have been an integral part of managing and developing business strategies. I highly recommend Brook and her team to take you to the next level in your business. Brook is always available for a quick chat or text with answers to questions that come during the month.
My Clone Solution has the tools that help to automate our business with systems and tools that can be easily implemented.My Clone Solution has the tools that help to automate our business with systems and tools that can be easily implemented.
Brook is intelligent, efficient and effective in identifying the best solutions to obtain your objectives. She is easy to work with and won’t waste your time or money. Brook is the first person I think of when I need help.
Pricing & FAQ's
With every new and different idea there are questions that everyone wants to know. Here is the skinny on funnels, automation, and the GSD Platform.
Can I just hire you to do this for me?
You need to know your product and services. You need to be able to have your process memorized and know why things are happening. This workshop will help you do all of those things better and be able to hire someone to help you without all those pesky questions and an even better result. We can help you build it and train you on how to use it.
What happens if I can't make the workshop or webinar?
When you register for the workshop you will get the slides and the worksheets. However, the content and explanations really are what makes this powerful. We do not have a recording of this session yet, but it will be part of the GSD membership when we do have it.
What happens if I need more help?
If you attend the workshop and you are just not feeling the group vibe and need more individual help. We can make that happen in our one-on-one coaching sessions or done with you packages.
Join Us For This 2.5 Hour GSD Workshop
- 2.5 Hour Hands On Workshop
- Learn and Do at the Same Time
- PDF Copy of the Slides and Scripts
- Snack & Beverages
- Personalized Instruction In A Group Setting
Process Designer, Speaker, Coach, CEO and Implementation Specialist at My Clone Solution
When it comes to automation and delegation for small business, no one does it better than Brook Borup. Driven by the desire to see small business owners spend more time away from their business doing what they love, Brook has developed systems and methodologies helping countless business owners around the world do more of what they love. Whether it’s growing your business by passively attracting leads or creating automation sequences to spend less time on marketing, Brook has a back-end tool to get your business moving in the right direction.
Brook has been invited to make a number of guest appearances. Some of which include Business Radio X, Rebelpreneur Radio, "The Business Creators Radio Show with Adam Homey, The Sales Evangelist Podcast with Donald Kelly, Advance Your Art, BizHumm and even a celebrity judge for season 2 of The Keynote.
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